In order to waive the VAT on our daily living products, the government requires a simple declaration to be made as to the nature of your/the one you purchase for disability when you order the product.  

Please note: This does not include any person who is temporarily disabled or incapacitated, for example, a broken limb.  

If you are unsure or have any questions, please do not hesitate to contact our Customer Care Team. They are always happy to help.