Once your cancelation is successful, we will issue your refund immediately. You will see the refunded amount in your account in approximately 5-10 working days, depending on your bank.

We offer a 7 day 'Change of Mind’ policy', where if for whatever reason, you feel the product does not fit your needs and you wish to return it, we first will need to establish that it isn’t damaged so we can process the return. This is done by contacting Cathriona in our Customer Care Team and s...

In the unlikely event that your order is broken or faulty, you can return it by contacting our Customer Care Team. Once the issue is determined we will let you know if you should discard your order or post it back to us for investigation. Should you be asked to post it back, we will create and pa...

When it comes to returning a broken/faulty product within its warranty period we would ask that you email our customer care team with: A description of the issue you are having with the product. The receipt from purchase (in-store) or order number if you bought from our website (this will be...