We do understand that things can go wrong sometimes. To help you resolve this, here are a few reasons why your order for your Uccello Grip Mat may not have been successful: Incorrect debit/credit card details: If you have made any wrong entries or have submitted the wrong information, then your...

If you are worried that you won't be home when your Uccello Grip Mat will be delivered, you can leave a note for our couriers. In your note, you can let them know that it is ok to leave it with a neighbour or in a safe area of your home, whether it be the porch, the shed, or beside the door.

Every Uccello Grip Mat purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. Should you ever need to return the Grip Mat, we cover the delivery costs there, too. If there is a need to return the Uccello Grip Mat, ...

We use DPD to deliver to the United Kingdom. Once dispatched, orders generally take between 3-4 working days to be delivered. If for some reason you have not received your Uccello Grip Mat after 10 working days, please contact our Customer Care Team with your order number and date of purchase. Th...

In the unlikely event that you have not received your Uccello Grip Mat within 10 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you. Your order number is unique to you, and you would have received this in your ''Order Confirmation''...

Once processed by our team, your replacement Grip Mat can take between 3-4 working days to be delivered throughout the United Kingdom. However, the delivery may take longer during holiday seasons.

In order to ensure a same-day dispatch, we recommend that you order your Uccello Grip Mat from our website before 12 pm Monday-Friday. Once your grip mat order is dispatched, it generally takes between 3-4 working days to be delivered throughout the United Kingdom. However, the delivery may take ...

Our couriers cannot deliver your Uccello Grip Mat to a PO Box as they are too small to hold packages and will be sent back to us. Therefore, please only use a residential/street address when you order from our website. If you have any further issues or queries around this, please do feel free to ...