If you would like to change the delivery address for your Uccello Kettle order, please contact our sales team directly. You can do this by responding to the 'Order Confirmation' email you received directly after you purchased on our website, or you can email them directly at sales@uccellodesigns.com...
If you believe that you will not be at home when your Uccello Kettle will be delivered, you can leave a note for our couriers to leave your parcel with a neighbour or in a safe area of your home/garden e.g., porch.
Of course, if there are any issues with this, please feel free to contact our Cust...
Every Uccello Kettle or spare part purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. Should you ever need to return the kettle or its parts to us, we cover the delivery costs too.
If there is a need to return ...
To ensure same-day dispatch of your Uccello Kettle. We would recommend that you order before 12pm Monday-Friday. Once your kettle is dispatched, orders generally take between 3-4 working days to be delivered throughout the United Kingdom. However, the delivery may take longer during the holiday seas...
In the unlikely event that you have not received your Uccello Kettle within 10 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you.
Your order number is unique to you, and you would have received this in your 'Order Confirmation' ema...
Our couriers cannot deliver your Uccello Kettle to a PO Box as they are too small to hold packages and your Uccello Kettle will be sent back to us. Therefore, please only use a residential/street address when you order from our website.
If you have any further issues or queries around this, pleas...
